“ANDARE OLTRE onlus” FOUNDATION
CODE OF CONDUCT
All operators, volunteers and non-volunteers, who work in and with the “Andare Oltre onlus” Foundation as part of their duties and responsibilities.
Ethical rules of conduct
With this document the Andare Oltre Foundation commits itself and its members, employees, collaborators, volunteers and trainees to:
to take all necessary measures to prevent the violation of ethical principles and to monitor compliance with them;
respect the regulations and customs of the host Country;
refrain from unlawful or improper conduct towards people, local culture or the environment;
protect and enhance human resources, guaranteeing equal opportunities for human and professional growth for all types of volunteering, and promote working conditions that respect individual dignity;
using the Foundation’s resources responsibly, avoiding uses other than those for which they were requested and provided;
refrain from activities and/or behaviours in contrast with the Foundation’s Mission and objectives;
refrain from pursuing personal interests or those of third parties.
Code of Conduct for volunteers and collaborators
The following guidelines are intended to set out rules for the conduct of volunteers and collaborators (hereafter summarized in the word “volunteers”) who serve the Foundation’s projects.
It is the responsibility of each volunteer to be fully committed to the project in which they participate, to represent the values of the Foundation in all the actions they undertake, in their behaviour on the spot as well as in their subsequent involvement in Italy.
The working and personal spheres are difficult to separate, so a great sense of responsibility is indispensable, even during free time. Being guests, even in our personal behaviour we must remember that we represent the sending structure and the possible partner association that welcomes us. The latter will be responsible for our conduct and face the consequences. A wrong behaviour or one word too many can cause serious “damage” to the work and image of the Foundation.
Any clear and conscious violation of one of these principles by a volunteer will lead the Foundation to take the measures deemed necessary, through decisions of the President, reserving the right to take all necessary measures to safeguard the good name of the Foundation.
Respect for diversity and non-discrimination
Operators are required to respect the fundamental rights of the person, without any form of discrimination and with particular reference to the rights of children; they are also required to respect the culture, religious orientations and dignity of all people, to whom they must address without distinction of gender and sexual orientation, ethnicity, language, religion, political opinions, personal and social conditions.
Culture and respect
There are unwritten rules that are part of the local culture. We must have decent clothing and personal care appropriate to the context and role. Every volunteer is required to respect cultural and religious differences, as well as to be sober and respectful in lifestyles, such as eating habits, housing, behaviour towards women and the elderly, clothing, etc..
Respect for legislation
Each volunteer must respect international law and the national laws of the host country and submit to the decisions taken by the authorities to enforce them, regardless of whether they are deemed unfair or poorly enforced.
Food and Accommodation
In contexts of poverty, the permanence of the volunteers will be oriented to housing and nutritional standards that are not in blatant contradiction with the lifestyles of our interlocutors; the point of view is that of sobriety and coherence, accepting also the possible repetitiveness, frugality of the food on the table or the essentiality of the accommodation offered to us.
Observation and Listening
Volunteers are expected to observe and listen as much as possible, taking the time to understand before judging, both on site and in Italy. There is no need to be afraid of confronting the people running the project, asking them to help understand things and events from a different perspective, but it is essential to develop empathy and the ability to see things from the other’s point of view and to put oneself in their shoes. It is also necessary to differ from our usual rhythms, not to be in a hurry, to make the relationship with the clock less hectic, to control performance anxiety.
Both the organizers and the volunteers are “passing guests”. We leave without the presumption of changing the world by ourselves but with the awareness that our actions contribute to a slow and delicate process of change. Often the foreigner is seen as a person full of “possibilities” and able to offer them. We do not lend money or give gifts unless agreed with the staff of the host institution.
Affective Relationships and Friendships
The work of the volunteer is fundamentally about relationships, so we must always bear in mind who we interact with.
In the management of our affective and friendly relationships we must be aware and take into account what is considered ethical in the local culture, respecting the principles contained in the Universal Declaration and the European Convention on Human Rights, the Convention on the Rights of the Child, the Convention on the Elimination of All Forms of Discrimination against Women and the Council of Europe Convention on Preventing and Combating Violence against Women and Domestic Violence.
Italian volunteer staff and local collaborators of the Foundation are absolutely forbidden to entertain superficial or intimate relationships, whether superficial or intimate, with members of local communities under the age of 18 or, regardless of age, in the presence of pre-existing emotional ties, legally or otherwise. It is forbidden to benefit from paid sexual services of any kind.
It is forbidden to engage in or solicit sexual relations with project beneficiaries. Relationships between project staff/organisation and beneficiaries are discouraged where they generate unequal power dynamics. Exchanges of money, favors, gifts, employment, or promises of employment in exchange for sexual services are prohibited.
It is required that in working and voluntary relationships with local people, men or women, no one be placed in a state of subjection through blackmail, threats, deception, abuse of authority, abuse of a situation of psychological inferiority, or a situation of necessity; any form of harassment, including sexual harassment, is disapproved and sanctioned.
The rights of children with whom volunteers come into contact must be respected, especially in problematic situations that increase their vulnerability. In case of violation of children’s rights by third parties, each volunteer is invited to report the situation to local staff, who may report any abuse to the competent authorities.
Respect for the environment
Italian associations are ideally committed to the protection of the environment, ecosystems and biodiversity and expect volunteers to do the same by respecting the nature of the places they visit, limiting water and energy consumption as well as incorrect waste disposal. Any behaviour aimed at causing pollution of the air, soil, subsoil, water or damaging or removing protected flora and fauna without authorisation is strictly forbidden.
Respect for the material goods supplied
Volunteers are required to work diligently and behave responsibly, in line with the procedures/indications provided for the use of the assets, means and instruments entrusted to them. Scrutiny and thrift in their use is required. Everyone is responsible for the rights of children with whom volunteers come into contact must be respected, especially in problematic situations that increase their vulnerability. In case of violation of children’s rights by third parties, each volunteer is invited to report the situation to local staff, who may report any abuse to the competent authorities.
The stay abroad for humanitarian reasons must be accompanied by health insurance and can be communicated on the Farnesina’s website https://www.dovesiamonelmondo.it/. For security reasons, volunteers must be careful to bring along the bare essentials in terms of money, documents and personal belongings. For reasons dictated by the need to protect volunteers and their safety, there may be areas, as well as timetables, where it is expressly forbidden to go.
Conduct that leads or could lead to health or safety risks for yourself or third parties should be completely avoided.
The contributions of documentation, be they written, photographic, video or anything else, are precious means of amplification of the lived experience but must be accompanied by extreme delicacy and respect towards the other and must not be the aim of solidarity action.
We must maintain strict confidentiality with regard to anything that is confided to us or of which we become aware during the service.
Involvement in political activities
All operators are prohibited from involvement in local political activities or subversive public order activities.
The use of drugs and the abuse of alcohol and the performance of one’s activity under the influence of alcohol or drugs or substances having similar effects is expressly prohibited. In cooperation with Muslim-majority communities, the prohibition of alcohol is important and, as a rule, is expressly prohibited.
Smoking is always prohibited in the presence of minors.
Both verbal and physical violence will not be tolerated.
It is absolutely forbidden to possess or disclose pornographic material.
Relations with minors must be conducted in a manner that is correct and respectful of morality. No form of child abuse shall be tolerated.
The distribution of gifts, presents or any other type of advantage in favour of representatives of the Public Administration or their relatives, relatives, friends, etc., except those of modest value and on special occasions and always with the prior authorisation of the project manager, is prohibited.
It is forbidden to perform any act of corruption, extortion or forgery both in Italy and abroad. In particular, it is forbidden to engage in any conduct, even if carried out in the interest of the Foundation, direct or otherwise aimed at offering or promising money or other benefits not expressly due.
It is forbidden for those who, within the Foundation, also hold corporate offices to solicit donations or receive money and other benefits from private individuals, to omit to respect the ethical principles set forth or to perform acts contrary to them.
It is also forbidden to abuse one’s authority or powers to force or induce someone, through deception, to give or promise benefits of various kinds. Moreover, any deceptive or misleading behaviour, even if carried out in the interest of the Foundation, must be considered expressly forbidden.
It is forbidden to transfer to others information related to any analysis, summaries, studies, acquired as confidential information and processed by the Foundation, including formal and informal acts and activities transmitted verbally or in writing, following meetings, meetings or conversations, even by telephone.